Tickets can be purchased online through this website or over the phone by calling 0333 666 3366. Our phone ticket sales are handled by TicketSource. Our other official ticketing partner is Gigantic.
Please note that start times for performances vary so be sure to check your ticket for event specific times.
For your security we do not advise purchasing tickets from anywhere other than this website or our official ticket partners TicketSource or Gigantic. Tickets appearing elsewhere may not be valid or you could be overcharged.
Occasionally tickets will appear on other websites, online auction sites and social media – we cannot guarantee they are genuine. The tickets will always be detected by our scanning systems. You will not be permitted access to the site if you’re in possession of one of these tickets.
Please note that email confirmations are not tickets and will not be accepted as tickets to access the arena.
We outsource the sale of tickets to a third party. We do this to increase security and protect you from online fraud. As a company we have undertaken a commitment to help tackle ticket touts and those attempting to sell fake passes. Our ticketing partners are TicketSource and Gigantic – both well respected UK based companies with a track record in providing services to some of the UK’s biggest arenas and theatres.
To cover the above costs, most ticket agents charge a booking fee. This covers their staff, office costs, tickets, stationery and payment card processing fees.
Both TicketSource and Gigantic apply a modest booking fee, which is competitive in comparison to the industry alternatives. An e-ticket can be printed off, or presented on a smart phone at the gate. All tickets will be scanned.
When purchasing tickets, customers have the option to select e-ticket or have physical tickets delivered by post.
Customers booking through our website or telephone box office will receive a confirmation email after purchase. Please check your confirmation email for your attached e-ticket or details of when tickets will be dispatched to you – you might need to check your junk box. We run email assistance should you need help – [email protected]
If you book your tickets close to the date of the concert and require a physical ticket, you will need to collect your tickets in person. Ticket booths are stationed at the arena entrance. Please bring ID.
Okay no need to panic! Please contact us and we’ll arrange for them to be re-sent. In all cases where we reissue a ticket, the originals will be void and will be un-scanable on the gate. Please make sure you bring a valid ticket to the concert arena. This can be a printed ticket, a home printed ticket or an e-ticket on your smartphone or tablet.
Yes, if you pre-book a gazebo pitch ticket, but they are only permitted on the perimeter of the arena, both at the sides and the rear.
Pitch size is roughly 4m x 4m, customers must provide their own gazebo.
Pitches will be distributed on a first come first serve basis so arrive early to grab the best spot.
Gazebo tickets are not valid for site entry, all customers require entry tickets in addition to any Gazebo pitch tickets.
There are NO REFUNDS offered except in extreme circumstances and at the individual discretion of Cromer Hall Concerts.
It is the responsibility of the customer to check the date, time and show on your tickets as mistakes cannot always be rectified. It is a condition of sale in respect of all tickets that a ticket is only valid for admission to the performance it was booked for.
Any child aged 17 or over requires a full price ticket. Children aged 16 and under on the date of the concert can attend with a child ticket. Please check our event booking pages for pricing details.
Under 16s must be accompanied by a parent/guardian (18 or over) and supervised at a maximum ratio of 1 adult to 4 children. Entry may be refused without valid proof of age.
You are permitted to bring alcohol into the concert venue. At Cromer Hall we allow glass bottles (such as wine bottles) onto the premises.
Feel free to get your phone out and take a snap. Please do share on social media too. However, professional photography is prohibited. Tripods and audio visual or video equipment are not permitted in the arena. The music and performance is licensed and PRS compliant. Best to not get on the wrong side of the law…
Our security team are stationed around the arena. You will be asked to take any prohibited item(s) back to your car or allow for disposal.
Dress for the outdoors – bring something warm for later in the evening and a waterproof jacket. We highly recommend bringing a fold up chair if you would like to have a seat. Umbrellas are permitted at our venues but we ask that you consider others when using them. Consider bringing a torch and/or high viz vest to wear if you are planning to walk home. Insect repellent may be useful.
Bring cash if you would like to buy food, drinks or merchandise – sadly we are not able to accept credit or debit cards.
We have a strict zero drugs policy. The public is safeguarded at all our concert arenas by the presence of SIA security guards.
On the Cromer Hall Estate smoking is only permitted within the designated area on the grounds. This does not include the concert arena.
For our Friday night performance, the car park will open at 17:30
For our Saturday night performance, the car park will open at 17:00
For our Sunday afternoon performance, the car park will open at 13:00
For our Friday night performance, the arena gates will open at 17:30
For our Saturday night performance, the arena gates will open at 17:00
For our Sunday afternoon performance, the arena gates will open at 13:00
On Friday the Magic of Motown performance is scheduled to start at 19:30
On Saturday the Killer Queen & ABBA Revival performance is scheduled to start from 19:00
Our Sunday afternoon event kicks off with the classic car show at 13:30 and the Glenn Miller Orchestra scheduled to start at 15:00
On Friday the Magic of Motown performance is scheduled to finish between 21:50 and 22:10*
On Saturday the Killer Queen & ABBA Revival performance is scheduled to finish between 22:10 and 22:30*
On Sunday The Glenn Miller Orchestra are scheduled to finish between 17:20 and 17:40*
*Please note, performance end times may vary due to a number of factors.
Travelling by car couldn’t be easier. The car park entrance for Cromer Hall Concerts is accessed from the lay-by, just off Holt Road, near the North Norfolk District Council building.
If you’re using a satellite navigation system, the following address should be used:
Sufficient FREE car parking for visitors is provided at this venue. Vehicles should not be left overnight in the car parks. Please be advised that the parking is on grass and therefore suitable footwear is advised. There is a short walk from the car park to our concert arena over a small distance with an incline. Please see our disability section if you need assistance.
All cars parked at owners risk.
The venue is easily accessible from Cromer town centre. Buses and trains regularly serve the town. The Greater Anglia train service is on a direct route from Norwich, via North Walsham and onto Sheringham. Please visit their websites to find out timetable and route information – www.greateranglia.co.uk
Taxi Drop Off / Pick Up will be located in the car park of Amazona Zoo. You can then use the walkers entrance on to the park on the opposite side of the road, just follow the yellow signs. Please be aware, the entrance to the park is rural, so please wear suitable shoes.
If you are arriving by taxi or being dropped off, make sure you have made arrangements for your return journey in advance as there are a limited number of taxi companies operating in rural areas. In addition our venues do not have public telephones and sites may have poor mobile reception. Arrange to meet your taxi at the designated taxi pick up/drop off point which is the Amazona Zoo car park. Please be aware that if you’re using a satellite navigation system, the following address should be used: Amazona Zoo, Hall Rd, Cromer NR27 9JG.
Walkers should enter from Hall Road, opposite Amazona Zoo. Follow yellow signs to the site. No access for vehicles from this entrance.
If you are walking to the venue along the public highway please be aware that it will be dark when you leave.
Please note there is a short walk from the concert venue over a field to the walkers gate. We will have basic lighting but the whole route will only be ‘dimly lit’. For your safety you may like to consider bringing a torch and hi-viz vest for your journey home.
To ensure walkers and cars are separated, pedestrians please do not use the Holt Road lay-by entrance
Concerts will go ahead regardless of weather, except in circumstances where the conditions at the venue are deemed unsafe for the public and artists. We advise that you wear suitable clothing and footwear for an outdoor event and bring an umbrella. In extreme circumstances the concert might be delayed or shortened due to the poor weather conditions. Please note, sadly in these circumstances we’re unable to offer a refund.
Concerts would only be cancelled in extreme circumstances. Otherwise every effort is made to proceed with the event. Should there be any updates, details would be published on the website and via Facebook and Twitter. We would also use local media including BBC Radio Norfolk, The EDP and the North Norfolk News.
Tickets will only be refunded if the event is cancelled by the organisers. Refunds are not available for events that do take place. See terms and conditions for full details.
Sufficient car parking for visitors is provided at this venue FREE of any charge for the evening. Vehicles should not be left overnight in the car parks.
Please be advised that the parking is on grass and therefore suitable footwear is advised. There is a short walk from the car park to our concert arena over a small distance with an incline. Please see our disability section if you need assistance.
If you’re using a satellite navigation system, the following address should be used:
The car park entrance is accessed from the lay-by near the North Norfolk District Council building.
All cars parked at owners risk.
A licensed bar is available on site. Our bars all serve hot drinks so no need to make up a thermos. A small variety of hot food and drink outlets are available at all venues. It’s important to note that bar and food outlets do not accept card payments and there are no cashpoints at the venues.
Yes. But please check the terms and conditions carefully as items including some items are not permitted in the arena. Please also note that we operate a strict ban on all BBQ or cooking devices on our sites.
We may use screens at certain events. If a screen is being used it will clearly say so in the ticket information before you book. At Cromer Hall Picnic concerts, a screen isn’t necessary. The venue is small enough for all customers to be able to see the stage clearly. Better still, we never operate ‘allocated seating’ so you can sit where you like!
Yes. We have a comprehensive policy to look after all our disabled guests. This includes disabled parking and access assistance for Blue Badge holders plus disabled toilets at various locations around the site.
To help with our planning, and to ensure we give you the best service possible, please do advise us in advance of any specialist requirements. Wheelchair users may need assistance on grassed areas – especially in adverse conditions.
Please email [email protected] if we can help. We are always happy to discuss specific needs of our valued customers and prepare an individual plan for those with special requirements. We operate an ‘open access’ policy to all.
Camping is available just over the road at Cromer Camping. Situated just 200m from our walkers entrance and a 5 min walk in to town. It’s the perfect palace to stay and enjoy the beautiful North Norfolk Coast.
For more information and to book online, visit: www.cromercamping.com
There are plenty B&B’s and Guest Houses in and around Cromer, please contact the nearest Tourist Information Centre for full details of local accommodation.